The TSB Assisted Living Innovation Programme (ALIP) projects that have completed or are currently underway have demonstrated how inexpensive, commodity-based services and devices could support older people, those with long-term conditions and their care networks. As an example, the DAP "Anywhere Anytime" project uses commercial products (Cloud services/HealthVault) which use open interfaces to support large scale services. The DAP Connect project, a third round ALIP project, aims to build on these previous ALIP projects to develop unbranded Assisted Living (AL) services or tools that can be downloaded from an online store, a "toolbox", from which service providers in the private, public and third sectors can select services to rebrand for their own use. The DAP Connect project will investigate the potential business and revenue models open to organisations who are new to the assisted living market who wish to provide services to the informal and statutory care markets. Multiple marketing and care co-ordination benefits will arise from connection of a full range of services through sharing a common framework and data store. The project will examine a range of branding, subscription, usage and licensing models and explore their cultural and social impact. The project will test the scalability of deploying AL service models in real-life, at scale. The project will also test the contractual/ procedural and accreditation processes of bringing together services in a common framework or toolbox to small and medium sized enterprises to generate innovative add-on services.

Assisting informal carers to deliver the care required whilst not impacting their lives can be delivered by technology only if there is trust in the identity, security and the data held within these systems. Informal carers need strong identity services and the ability to manage access rights and security policies on the sensitive data that is being held, via a multitude of devices. This project will look to use the Identity architecture that has been developed for the wider government Access to Public Services (AtPS) initative to deliver that identity architecture, and provide a standard framework for the secure handling of health and social care information between devices, internet available personal health records and clinical systems; with a special focus on the mobile platform. This patient centric infrastructure will be open and standards compliant, allowing any SME to reuse the open source components to integrate, build and deliver services upon it. This scalable and open framework will allow for human and digital trust between informal and formal infrastructures.

‘Anytime, anywhere’ had the goals of extending health and care services typically developed to be delivered into the home onto mobile devices. In doing so it considered appropriate architectures, interfaces and human factors aspects of information presentation, new service ideas and exploiting multiplatform delivery. The project drew heavily on the outputs of the ALIP1 ‘Home Hub’ project, notably personas and scenarios; and interoperability techniques. Scenarios were extended and cross platform service delivery demonstrated on ‘live’ infrastructure. Open service components were collaboratively developed and the concept of a ‘toolbox’ that allows combination of those components into bespoke ‘white label’ services arrived at. The Toolbox is an open platform allowing a high degree of service configuration and adaptable to a number of emerging business models. The projects case study investigates the potential of the toolbox from two perspectives namely informal care and social care. The former focuses on development of innovative services and the latter on cost reduction.