Company profile
action.ai - Customer Service Automation
Extraordinary, human-like Voice and Text Assistants for Customer Service. Automate 90% of customer services in financial services and healthcare.
Reference milestones and recent Companies House filing stream events.
AM10 | Transaction MzUxMjI3Nzg3MGFkaXF6a2N4 | Paper/PDF filed
Published 01 Apr 2026 23:04
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Company registered at Companies House
1 Sep 2022 to 31 Aug 2023
Whether you are a small business or large enterprise, a Telephone Virtual Assistant (TVA) for automated customer services can be a huge asset to your business. These 'robotic concierges' are on hand and available to work 24/7 and will tirelessly attend to customer queries to ensure they are answered, actioned, and resolved. The goal of this project respon...
3 Mar 2021 to 3 Jun 2022
The result of this research and development project will be a set of new software development tools that enable businesses to create their own bespoke, artificially intelligent Conversational User Interfaces (CUIs). CUIs operate on channels such as Amazon Alexa or Facebook Messenger and allow users to perform a range of tasks using natural language via vo...
1 Oct 2020 to 31 May 2021
COVID-19 has placed tremendous strain on many SMEs' finances. Falling demand has threatened commercial viability, especially for businesses with low cash reserves or unstable cash flows. 80% of SME failures are a result of cash flow problems. Deloitte's report 'COVID-19: Managing Cash Flow' (2020) highlighted the centrality of effective cash flow manageme...
1 Jun 2020 to 28 Feb 2021
COVID-19 has placed unprecedented strain on many peoples' finances, whilst at the same time creating new pressures on financial institutions. The number of people in debt is likely to increase significantly leaving many in financial distress and placing significant burdens on financial institutions. The resultant social, health, and economic costs threate...
1 Mar 2019 to 31 Oct 2020
"An Artificially Intelligent Conversational Interface (CI) is automated technology permanently on call for users via text or voice interfaces - accessed typically via Instant Messenger channels such as Facebook Messenger and voice channels like Alexa. CIs promise 24/7 automated, frictionless communication between users and businesses to enable quick, conv...
1 Sep 2016 to 31 May 2017
Action Artificial Intelligence has built an artificially intelligent shopping assistant that works within messaging platforms, for example, Facebook Messenger, Whatsapp or via SMS. We call this Conversational Commerce. The solution enables people to order products simply by texting in their natural language what they would like to do – the process is 10x ...
