Company profile
Sentient Machines - Conversational analytics platform
Sentient Machines is a leading edge conversational analytics platform analysing 100% of customer and employee interactions in real-time.
Financial period: 1 Dec 2023 to 30 Nov 2024
Reference milestones and recent Companies House filing stream events.
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CS01 | Transaction MzQ0MjYxMzk4NmFkaXF6a2N4
Published 11 Nov 2024 09:56
CH01 | Transaction MzQzNjM1ODI3MGFkaXF6a2N4
Published 18 Sep 2024 09:18
PSC04 | Transaction MzQzNjM1ODI2OGFkaXF6a2N4
Published 18 Sep 2024 09:18
Company registered at Companies House
1 Apr 2018 to 31 Mar 2019
Almost 70% of all customer contact in the UK and globally is voice. During these voice interactions, much frustration is caused by being put on hold for a long time - 84%, dealing with employees who are unfriendly - 81%, and having to repeat your issue to several company reps - 80% (Source: Accenture 2013 Global Consumer Pulse Survey Global & U.S. Key Fin...
