Factmata Limited

Existing moderation tools are based on keyword lists or blacklists of sites maintained by teams every day. These are slow and painful to maintain, and also embed the biases of moderators by their very nature of existing, often being biased against certain races. Alternatively, platforms like Facebook spend up to £2.5bn a year and employ 30,000 individuals...

Innovation in natural language processing has not evolved much beyond providing social listening to brands based on keyword, sentiment, topic and entity detection. Communications agencies find it hard to optimise campaign messaging to account for rapidly evolving zeitgeists online. They also suffer reputational damage from toxic trolling about products or...