Company profile
Helpfirst Limited
HelpFirst - know which cases need urgent attention
Discover which support cases which need urgent attention with our human-centred AI-assisted prioritisation system.
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Financial period: 1 Apr 2024 to 31 Mar 2025
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Designing for Citizens needs
1 Jan 2024 to 31 May 2024
This project will deliver a next generation chatbot, built around Large Language Model (LLM) technology, to deliver new advice service gateways but built to be accessible based upon all user needs. We aim to: 1\. Deliver a smooth, multi-channel experience for citizens accessing advice services 2\. Use co-design with users to fully consider the requirement...