To develop and integrate machine learning models in order to provide a richer user experience for consumers. The new models and embedded technology will enable growth of the user base through empowering consumers in a disengaged market.

Youtility is designing an innovative platform to aggregate low income home utility data into a single and secure platform. The project will see Youtility commence research, design and development of a user-centric design led-solution to assist low income homes in managing and saving across their utilities accounts. Historically due to cost, this demographic, particularly those in fuel poverty, have been the least likely demographic to utilise the latest technologies for financial and social benefit however low income homes will benefit the most from any cost and consumption savings that this service provides.

Youtility is developing an innovative web-based platform to aggregate consumer utility data into a single and secure platform. During the project Youtility will undertake research and testing of new proprietary engagement technology to empower consumers in a disengaged market, increase competitiveness amongst providers and have a dramatic cost saving impact on users particularly the 4.5m consumers (17% of UK households) affected by fuel poverty. The UK Government estimates that 9.5m households could benefit from potential savings worth £2.9bn p.a. if consumers were on appropriate energy tariffs - this situation is not unique to the energy sector, with cost and consumption savings achievable across other markets (e.g. telecoms, insurance, media etc.). Behavioural efficiencies by consumers in Europe could save £1.8bn and 12 terawatt-hours of energy p.a. Governmental and regulatory pressure to reform the UK domestic utility market, alongside greater access to consumer data (through Smart Meters and the development of service provider APIs), as well as providing time constrained consumers with easy access to information are all conducive to a breakthrough in the way consumers manage household utility consumption and engage with providers.

Youtility is developing an innovative web-based platform to revolutionize the relationship between retail consumers and Home Service Providers.