The social care sector has been especially hard-hit by the recent Covid-19 pandemic with nearly four in ten care homes reporting outbreaks. This has exacerbated the issue of temporary staffing in the social care sector with 25% of care workers having to self isolate during the peak weeks of the crisis. To reduce the spread of the virus homes are now looking to reduce the use of agency workers and minimise the movement of staff between locations However, use of agency staff workers is not an issue that will go away as the pandemic eases. Pre-pandemic care homes were three times more likely to rely on staff supplied by agencies than other parts of the labour market. These staff cost the care sector typically 30% more than using a member of bank staff. Given that 80% of social care expenditure is on the workforce, agency usage comes at a huge cost to the sector. To address these challenges, Florence is applying for funding to develop a tool designed to support the social care sector in filling their rota gaps effectively with internal and bank staff through the COVID-19 crisis and beyond. This will enable social care providers to significantly reduce their costs. But more importantly will have significant benefits for their residents who will receive greater continuity of care. The system will incorporate features designed specifically to meet the needs of social care, such as: * Management of bank staff compliance requirements to meet the Care Quality Commission (or equivalent) standards at scale; * SMS and Whatsapp based functionality to fit with existing technologies used; * Multi-site support for large scale care providers to manage internal and bank staff at scale (including restricting staff to one site where appropriate to minimise infection risk); * In-app messaging between providers and their internal staff and bank staff to increase efficiency and speed of filling shift gaps. Furthermore, this project will allow the development of cutting-edge features which do not exist in any other solution today, but which are critical in today's environment: * Validation of Covid-19 status of the social care provider and its users; * Validation of Covid-19 antibody status of volunteers (if this becomes best practice). The social care sector has struggled with staffing needs for nurses and carers for many years. This will be exacerbated in future due to the visa restrictions imposed since Brexit. While the current pressure may ease after the immediate pressures of Covid-19, the need for more solutions to support this vital sector efficiently and cost-effectively will remain for the long term.